We are committed to openness and transparency in our complaints process. As part of that, we publish information about forthcoming complaints hearings and decisions arising from complaints hearings.
Our hearings are generally open to the public. If you would like to attend one of these hearings as an observer, you must get in touch with a member of the complaints team to inform them. This is so that the necessary provisions can be made for your attendance and so that the participants can be made aware that there may be third-party observers.
Sometimes it is necessary for hearings to be closed to the public. This is done only in extenuating circumstances in which the public interest and the need for transparency is outweighed by the need for witnesses to be able to give honest and thorough testimony. Hearings can only be closed by order of the panel. If a hearing is closed, it will be noted.
We publish the outcomes of complaints against therapists in line with our Publication of decisions policy.
Sometimes the allegations made against our registrants are of such a serious nature that UKCP must act in order to protect the public while investigations are ongoing. An interim order does not indicate that the registrant is guilty, but rather is a safeguarding measure that we put in place until we are able to conduct a full investigation. We review interim orders periodically; they are generally in place until the date of the Fitness to Practise hearing.