Learning from complaints 2024

Gain insights into the complex nature of complaints 

Through a combination of presentations and case studies, we will share learnings to equip you to maintain professional standards of excellence.

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Learning objectives 

During this event, you will gain: 

  • understanding into the work of the Professional Conduct Committee and Complaints and Conduct
  • an overview of the main reasons for complaints about UKCP registrants
  • insight into the complaints and conduct process

Full programme coming soon... 


Who should attend? 

This event is for UKCP Members only. If you would like to find out more about becoming a UKCP Member please visit our join us page.

After this event you will receive a certificate of attendance which you can submit for consideration towards your CPD hours. 



Registration type 




UKCP Member 




Brian Linfield

PCC Chair


Jon Levett



Sunita Thakore

Complaints and Conduct Manager


Alice Love

Professional Standards Manager


Nabil Mekkaoui

Professional Standards Manager


Kat Zhou

Case Administrator and Panel Secretary

Dates: Friday, 14 June 2024, 10am-1pm
Venue: online on zoom
Led by: Professional Conduct Committee and Complaints and Conduct Team


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Contact us 

If you have any queries about this event, please contact events@ukcp.org.uk

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