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Guidance for our organisational members

We are mindful of the challenges all of our organisational members are facing.

It’s vital that we do what we can to support you through these unprecedented, and exceptional times. We have produced some general guidance and responses to common queries received which you can find on this page.

Our staff team are contacting organisational members to check-in, learn of your experiences, and answer questions so that we can build tailored support strategies. If you have any concerns about the impact of Covid-19 on your organisation, please speak with us. We are keen to assist you in all ways possible and are keen to hear from you the ways we can be of most support.

We would like to reassure you that our regulatory standards and policies are designed to be interpreted with a reasonable amount of flexibility. Along with other professional bodies and regulators, we encourage you to use your professional judgement to assess risk to deliver your operations safely, whilst remaining informed by any government guidance and the values and principles set out in our professional standards.

We would like to recommend that guidance to all of our members could be framed in terms of supporting the therapist and OMs to think about the situation and what’s needed. We should, as much as possible, accommodate the rapidly changing nature of technology and digital communications for this difficult time.

Below are General Guidance and FAQs as well as CPD/Re-accreditation Guidance and FAQs.

General Guidance

We would encourage you to consider the following over the coming weeks:

  • Provide support and guidance where you
  • If you are unable to provide training/CPD in person, OMs should consider the following:
    • online/remote training sessions, workshops or webinar sessions; include clear instructions on how to join remote sessions if needed
    • directed reading/learning
    • rescheduled
  • Communicate any decisions and information to all of your members, including trainees, professionals, affiliates and retired
  • Consider trainee therapy and supervision – often this is preferred in person as part of the training, but this may not be possible right now. We would request that OMs allow online/remote access to therapy, supervision and experiential work where necessary for the foreseeable future, potentially for the next year.
  • Consider the same for your professional
    • Support members to take time out if necessary, and provide guidance on how to return to
    • Ensure trainees are aware of what they need to do and who to contact if they need to take time out from the training
    • Ensure trainees and professional members have reviewed the guidance in relation to psychotherapeutic practice and working in isolation.
    • Ensure you have your own information in place if you have further guidance for trainees and members, and that this is clearly
    • Training programmes should operate within the UKCP Code of Ethics and Professional Practice and with equalities and diversity in
    • Remind members to ensure professional wills, executors and contracts are up toConsider how trainees and members are able to provide remote therapy to their clients, and how this is counted as part of CPD and the training programme/accreditation. As per UKCP’s recent guidance, UKCP’s requirements will be flexible to allow for this, and we rely on the training providers to address this accordingly.

NB: We understand that increased use of technology is not possible or suitable for all circumstances and it will be up to your organisation to decide whether you feel this aligns with your protocols and standards. As per UKCP’s recent guidance, our requirements will be flexible to allow for this.

General FAQs

  • Will registrants still be called to complete random audits at this time?

Yes, we are still undertaking the audit, and we are providing additional support and extensions around this, as we realise ‘seeing’ their supervisor in person won’t be happening and other things might be delayed as well. Unfortunately, we cannot accept paper submissions, only electronic.

  • If a registrant is called for UKCP audit 2021 – will any lightness in hours from 2020 be taken into given the current circumstances?

Next year’s audit may need to take into consideration lowered CPD hours and supervision in light of the current situation. As well, there will be additional consideration given for extra reading, webinars and similar online/remote learning. Networking and contact are considered part of CPD, but remote-meeting peer groups and 1-1s could balance this need.

We hope that Colleges and OMs will be flexible, pragmatic and supportive in their approach to CPD checks and re-accreditation submissions over the coming year.

  • Do people still need to let UKCP/OM/College know if they suddenly find they have no client work at this time, or is there a more flexible period?

This is normally set out by the OM or College, and we would expect the OMs/Colleges to be flexible and

realistic in their approach and supportive of members’ situations because of Covid-19

  • Do trainees need to have received training to work online or over the phone? Does the course need to deliver this training or can the placement provider?

Some training is required to ensure competence in this way of working. This can be provided by the OM/training provider or the placement, and in the current circumstances, can be delivered via blended learning. It’s up to training providers to assess if it’s safe and appropriate for trainees to proceed working online on a case-by-case basis, and that trainees have appropriate supervision in place for the nature of the work.

  •  Recently not all new applicants have been able to join UKCP online and we’ve had to print, sign and post a paper application back to applicants. This will not be possible at the moment due to homeworking.

The Membership team will be contacting you directly about how best to manage applications, as we are not in the position to accept paper applications due to our own home-working.

  • Will trainee client hours accumulated via online therapy count towards their accreditation?

This is up to the training provider, but we would recommend during this time of social distancing that they be counted. UKCP has acknowledged that there should be flexibility around trainees working remotely and will rely on OMs to be supportive of their trainees while also ensuring no risk to clients.

  • If we want to make changes to our training programme in response to Covid-19, do we need to let UKCP know?

 You should contact your College training standards committee if you are making changes to your curriculum. You don’t need to let UKCP or the College know about any changes you need to make in structure or remote/online training.

If you aren’t sure, please email the Regulation team at we can provide support and answer questions.

  • How will this affect our 5 yearly Organisational MemberReview?

As part of your review, we may ask you what your contingency plans were and how you managed the various scenarios, but we will be looking at this from a best practice perspective (what do our members do and what can be shared among other OMs) and a place of support.

More information about online training, remote therapy and supervision can be found in the training standards, policies and guidance section of the UKCP website. Be sure to check your modality College standards also.

UKCP considers the outbreak of Covid-19 as a safe and clear justification for increased or exclusive use of technology to support training programmes where appropriate. We encourage you to consider the risks and use your judgement.

You can contact your College training standards committee or relevant college officer for more information about what is required and what you can do. As well, you may contact the Regulation Team at

CPD/Re-accreditation Guidance and FAQs

  • Be supportive, flexible and pragmatic in approach to regulation, CPD and supervision, and communicate this where
  • Recommend online CPD and other resources forlearning/development.
  • Provide guidance and creative suggestions for members who might be struggling with CPD
  • Be creative in relation to CPD during a time when events are being cancelled and attendance in person won’t happen. We anticipate there are still activities which can be undertaken at this time, suchas:
    • forming a remote peer group to discuss CPD and share resources and learning, a separate space fromsupervision
    • webinars
    • online workshops
    • reading


  • Should members undertake CPD/Re-accreditation Peer reviews online/remotely?

It is recommended these meetings happen via remote meetings or video conferencing during this time.

  • Will a registrant’s client hours accumulated via online therapy count towards their Re-accreditation?

Yes, if under supervision.

  •  The general UKCP CPD policy says 50 hours per year and no less than 20 in any one year. Should OMs be more flexible with their minimum CPD requirements at this time to support registrants?

No, as we anticipate there are still activities which can be undertaken at this time, such as remote peer group discussions and reading as well as online webinars and etc. We hope OMs will be flexible in their approach to CPD, and will provide some guidance and creative suggestions for their members around undertaking CPD during this time.

  • What if an OM can’t review all those due for re-accreditation this year, particularly those due a 5 year re-accreditation, in time for deadlines – will it be okay that this be a little extended?

We are focusing on flexible and pragmatic approaches. Our standards and policies are all designed to be flexible to support all modalities, and this flexibility can also provide additional support OMs and individual members during this time.

UKCP Resources