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Case Manager

Are you passionate about protecting the public through setting standards and providing high quality regulation?

UKCP is the leading professional body for psychotherapists and psychotherapeutic counsellors.

Staff enjoy a wide range of benefits including generous annual leave, flexi-time scheme, training and development opportunities and much more.

The Complaints and Conduct Team is integral to the function of the UKCP. Case Managers are responsible for the day-to-day management of investigations of and adjudication on concerns and complaints against registered members. This is a diverse role which also provides the opportunity to work on projects to continuously improve our regulatory responsibilities.

The ideal candidate will have proven experience in casework and supporting adjudication panels. You must be compassionate and be willing to work patiently with complainants throughout the whole process. You will also have outstanding communication and interpersonal skills and be able to maintain the team’s excellent standards. You will also have experience of working in a professional body, a regulated environment or similar environment.

Click here to read the full job description 

To apply please send your CV and cover letter to Jill Barclay (

Closing date: 4 March 2018                      

Interviews: 15 March 2018